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 Lot Of 2 Daisy Kingdom Creative Collar Kits: Drying Flowers & Harvest Garden $4.99 End Date: Wednesday May-23-2012 15:01:36 PDT Buy It Now for only: $5.99 Buy It Now | Bid now | Add to watch list |
 Geyser Submersible Pump 4700 gph-pond-waterfall-water garden-pool-koi-Tsurumi $424.75 End Date: Wednesday May-23-2012 15:01:39 PDT Bid now | Add to watch list |
 Gardening Month by Month in Michigan by Tim Wood (20... $9.95 End Date: Wednesday May-23-2012 15:01:40 PDT Buy It Now for only: $9.95 Buy It Now | Add to watch list |
 Goldfish Pond Spitter/ Fountain -water garden-spouter-decorative-fish-coral $29.85 End Date: Wednesday May-23-2012 15:01:42 PDT Bid now | Add to watch list |
 Granite Garden Light 36 LED Color Change - Pond/Garden $79.50 End Date: Wednesday May-23-2012 15:01:45 PDT Bid now | Add to watch list |
 John Deere 316 Lawn & Garden Parts Manual $52.95 End Date: Wednesday May-23-2012 15:01:46 PDT Buy It Now for only: $52.95 Buy It Now | Add to watch list |
 Gray Matala Mat 22" Diameter Filter-pond bio media-pad-koi-water garden-skimmer $76.55 End Date: Wednesday May-23-2012 15:01:48 PDT Bid now | Add to watch list |
 HARD PHONE COVER CASE SKIN SNAP ON FACE PLACE 4 SAMSUNG SCH-R375C STRAIGHT TALK $7.94 End Date: Wednesday May-23-2012 15:01:49 PDT Buy It Now for only: $7.94 Buy It Now | Add to watch list |
 Green & Gold Fish Pond Spitter large -water garden-spouter-statuary-decorative $48.50 End Date: Wednesday May-23-2012 15:01:54 PDT Bid now | Add to watch list |
 Hidalgo Gardens & Hotel Ancira, MONTERREY, MEXICO $5.98 End Date: Wednesday May-23-2012 15:01:54 PDT Buy It Now for only: $12.99 Buy It Now | Bid now | Add to watch list |
 Green & Gold Fish Pond Spitter small -water garden-spouter-statuary-decorative $38.50 End Date: Wednesday May-23-2012 15:01:58 PDT Bid now | Add to watch list |
 WELCOME TO MY FAIRY GARDEN SIGN PLAQUE $14.22 End Date: Wednesday May-23-2012 15:02:00 PDT Buy It Now for only: $14.22 Buy It Now | Add to watch list |
 Contemporary Photography and the Garden by Ronald Jones, Robert Harrison and... $10.95 End Date: Wednesday May-23-2012 15:02:01 PDT Buy It Now for only: $10.95 Buy It Now | Add to watch list |
 1961 Better Homes & Gardens SEWING BOOK How to Guide $9.98 End Date: Wednesday May-23-2012 15:02:01 PDT Buy It Now for only: $9.98 Buy It Now | Add to watch list |
 HOME GARDEN POOL YARD PATIO *LARGE BLUE BUTTERFLY WALL DECOR* 12142 NEW $4.98 End Date: Wednesday May-23-2012 15:02:09 PDT Buy It Now for only: $4.98 Buy It Now | Add to watch list |
 Green Clean Algaecide (50lb)-pond algae control-water garden-non copper-koi safe $198.85 End Date: Wednesday May-23-2012 15:02:11 PDT Bid now | Add to watch list |
 Green Clean Algaecide 20lb -pond-algae control-granular-water garden-non copper $98.50 End Date: Wednesday May-23-2012 15:02:14 PDT Bid now | Add to watch list |
 Green Clean Algaecide Tablets (LG) -pond algae control-water garden-fish safe $77.55 End Date: Wednesday May-23-2012 15:02:22 PDT Bid now | Add to watch list |
 K&Company ENGRAVED GARDEN 36 ~ Double Sided Paper 30-619326 12x12 Scrapbooking $11.95 End Date: Wednesday May-23-2012 15:02:24 PDT Buy It Now for only: $11.95 Buy It Now | Add to watch list |
 IN THE GARDEN OF POISONOUS FLOWERS Kiernan 300 COPY SIGNED/LTD w/extra chapbook $59.50 End Date: Wednesday May-23-2012 15:02:26 PDT Buy It Now for only: $59.50 Buy It Now | Add to watch list |
 UK BEDFORD, Embankment Gardens. Used from Bedford, 1929 $3.44 End Date: Wednesday May-23-2012 15:02:29 PDT Bid now | Add to watch list |
 Bee Hive Birdhouse W/ Hanging Hook Resin Yard Garden Decor NEW I5320 $16.95 (1 Bid) End Date: Wednesday May-23-2012 15:02:30 PDT Bid now | Add to watch list |
 Green Clean Algaecide-controls string algae-fish safe-pond-water garden-granular $62.75 End Date: Wednesday May-23-2012 15:02:31 PDT Bid now | Add to watch list |
 Cat's Meow Village ACCESSORY AMISH GARDEN $3.00 End Date: Wednesday May-23-2012 15:02:36 PDT Buy It Now for only: $3.50 Buy It Now | Bid now | Add to watch list |
 Cat's Meow Village ACCESSORY COTTAGE GARDEN $4.00 End Date: Wednesday May-23-2012 15:02:36 PDT Buy It Now for only: $4.50 Buy It Now | Bid now | Add to watch list |
 2 WEDGWOOD DINNER PLATES - SARAH`S GARDEN - BLUE - NEW $31.58 End Date: Wednesday May-23-2012 15:02:37 PDT Bid now | Add to watch list |
 Isle Shoals Garden in its Glory Hassam 11"x14" Garden canvas print $19.99 End Date: Wednesday May-23-2012 15:02:38 PDT Buy It Now for only: $21.99 Buy It Now | Bid now | Add to watch list |
 Gardening Easter Bunnies $5.00 End Date: Wednesday May-23-2012 15:02:39 PDT Buy It Now for only: $5.00 Buy It Now | Add to watch list |
 Green Clean XTREME Liquid Bacteria 1 gal -pond-water garden-beneficial-koi fish $84.75 End Date: Wednesday May-23-2012 15:02:39 PDT Bid now | Add to watch list |
 Green Heron Decorative Pond Spitter/Spouter-bird-water garden-tub garden-barrel $35.65 End Date: Wednesday May-23-2012 15:02:44 PDT Bid now | Add to watch list |
 SALE Gymboree Girls Pink Striped "In The Garden" Shirt - 5 $2.99 End Date: Wednesday May-23-2012 15:02:45 PDT Buy It Now for only: $3.99 Buy It Now | Bid now | Add to watch list |
 Mushroom Rocks near Garden of the Gods, Colorado Vintage Postcard! $4.77 End Date: Wednesday May-23-2012 15:02:48 PDT Bid now | Add to watch list |
 Into the Garden Wildflowers by V.C. Andrews 0671007718 $4.97 End Date: Wednesday May-23-2012 15:02:49 PDT Buy It Now for only: $5.47 Buy It Now | Bid now | Add to watch list |
 Green Matala Mat 22" Diameter Filter-pond bio media-pad-koi-water garden-fish $76.55 End Date: Wednesday May-23-2012 15:02:50 PDT Bid now | Add to watch list |
 Hakko Air Pump 100L-pond aerator/water garden aeration-koi fish-linear aerators $397.50 End Date: Wednesday May-23-2012 15:02:54 PDT Bid now | Add to watch list |
 Coat of Arms - Family Crest for the Surname GARDENER 11x14 canvas print $19.99 End Date: Wednesday May-23-2012 15:02:55 PDT Buy It Now for only: $21.99 Buy It Now | Bid now | Add to watch list |
 Cast Iron Roses Corbels Brackets Shabby Garden Architecture French Cottage Chic $29.95 End Date: Wednesday May-23-2012 15:02:58 PDT Bid now | Add to watch list |
 Hakko Air Pump 120L-pond aerator/water garden aerators-koi -oxygen-compressor $479.75 End Date: Wednesday May-23-2012 15:02:58 PDT Bid now | Add to watch list |
 Hakko Air Pump 25L pond aerator-water garden aeration-aerators-bubbler-koi fish $147.75 End Date: Wednesday May-23-2012 15:03:02 PDT Bid now | Add to watch list |
 Better Homes & Gardens CRAFTS FOR KIDS Book & CD-ROM set ~ NEW PKG! $0.99 (1 Bid) End Date: Wednesday May-23-2012 15:03:03 PDT Bid now | Add to watch list |
 Hakko Air Pump 40L pond aerator-water garden aeration-aerators-bubbler-koi fish $188.75 End Date: Wednesday May-23-2012 15:03:05 PDT Bid now | Add to watch list |
 VINTAGE 80'S SIGNED AJC PEWTER TONE WATERING CAN GARDENING THEME BROOCH UNWORN $12.56 (1 Bid) End Date: Wednesday May-23-2012 15:03:06 PDT Bid now | Add to watch list |
 Savage Garden Affirmation Music CD NOV 1999 EU Distribution Free Shipping Mint $12.99 End Date: Wednesday May-23-2012 15:03:09 PDT Buy It Now for only: $16.99 Buy It Now | Bid now | Add to watch list |
 Hakko Air Pump 60L pond aerator-water garden aeration-aerators-bubbler-koi fish $219.75 End Date: Wednesday May-23-2012 15:03:09 PDT Bid now | Add to watch list |
 20 Country Garden Incense Sticks home scented hand dipped lot STRONG SCENT $0.99 End Date: Wednesday May-23-2012 15:03:10 PDT Buy It Now for only: $1.25 Buy It Now | Bid now | Add to watch list |
 Garden Gal, Tomatoes in Wheelbarrow, Vintage Larger Format Photo Negative, NEG $3.99 End Date: Wednesday May-23-2012 15:03:11 PDT Buy It Now for only: $5.99 Buy It Now | Bid now | Add to watch list |
 Hakko Air Pump 80L pond aerator- water garden aeration-aerators-koi fish-bubbler $279.75 End Date: Wednesday May-23-2012 15:03:13 PDT Bid now | Add to watch list |
 Coat of Arms - Family Crest for the Surname GARDYNE OR GARDEN 11x14 canvas $19.99 End Date: Wednesday May-23-2012 15:03:14 PDT Buy It Now for only: $21.99 Buy It Now | Bid now | Add to watch list |
 History Architecture Painting Poetry Gardening in Europe 1700 to 1800 illustrate $11.00 End Date: Wednesday May-23-2012 15:03:16 PDT Buy It Now for only: $11.00 Buy It Now | Add to watch list |
 "Cecil Older Man" Handyman Or Shopkeeper For A Doll House Shop-Kitchen Or Garden $6.30 End Date: Wednesday May-23-2012 15:03:17 PDT Bid now | Add to watch list |
 Hakko Linear Air Pump 120L-water garden/pond/aerate/koi/aeration/fish/oxygen $479.75 End Date: Wednesday May-23-2012 15:03:20 PDT Bid now | Add to watch list |
 Hakko Linear Air Pump 25L-water garden/pond/aerate/koi fish aeration/ oxygen $147.75 End Date: Wednesday May-23-2012 15:03:24 PDT Bid now | Add to watch list |
 Kew Royal Botanical Garden Placemats $24.99 End Date: Wednesday May-23-2012 15:03:27 PDT Buy It Now for only: $29.99 Buy It Now | Bid now | Add to watch list |
 Hakko Linear Air Pump 40L-water garden/pond/aerate/koi $188.75 End Date: Wednesday May-23-2012 15:03:27 PDT Bid now | Add to watch list |
 No Boundaries Bib Overall Carpenter Shorts Jrs 3/5 100% Cotton Great 4 Garden GC $5.99 End Date: Wednesday May-23-2012 15:03:28 PDT Bid now | Add to watch list |
 ~Littlest Pet Shop~ NEW Pink & Green Sparkle Dragon #2663 Glistening Garden Lot $5.01 (13 Bids) End Date: Wednesday May-23-2012 15:03:28 PDT Bid now | Add to watch list |
 JUST A PILGRIM GARDEN OF EDEN #2-NM/M-NR $2.25 End Date: Wednesday May-23-2012 15:03:30 PDT Buy It Now for only: $2.25 Buy It Now | Add to watch list |
 Hakko Linear Air Pump 80L -water garden/pond/aerate/koi $279.75 End Date: Wednesday May-23-2012 15:03:32 PDT Bid now | Add to watch list |
 Heavy Duty 10K Waterfall/Pond/Stream/Water Garden Pump $388.75 End Date: Wednesday May-23-2012 15:03:36 PDT Bid now | Add to watch list |
 Heavy Duty Deer Wildlife Fence/Fencing 7.5'x100'-animal control-pond-garden-mesh $157.50 End Date: Wednesday May-23-2012 15:03:39 PDT Bid now | Add to watch list |
 Janie & Jack Boys Button Up Black and White Top - Afternoon Garden - 6-12 mo. $3.99 End Date: Wednesday May-23-2012 15:03:54 PDT Bid now | Add to watch list |
 Brighton Bangle Bright Colorful Pinks Reds Garden of Dreams Crystals NWT $81.00 End Date: Wednesday May-23-2012 15:03:59 PDT Buy It Now for only: $81.00 Buy It Now | Add to watch list |
 Brighton Necklace Crystals Garden of Dreams Pouch NWT $75.99 End Date: Wednesday May-23-2012 15:03:59 PDT Buy It Now for only: $75.99 Buy It Now | Add to watch list |
 HOMCO OLD WOMEN GARDENING VINTAGE $4.99 End Date: Wednesday May-23-2012 15:04:00 PDT Bid now | Add to watch list |
 Heavy Duty Grate for Pond Fountain Basin/Water Reservoir-garden-bubbler-pondless $109.95 End Date: Wednesday May-23-2012 15:04:03 PDT Bid now | Add to watch list |
 New! GARDEN BOUQUET Vanilla Daisy BATH SET shower gel, bath salts, body lotion + $4.94 End Date: Wednesday May-23-2012 15:04:08 PDT Buy It Now for only: $5.94 Buy It Now | Bid now | Add to watch list |
 Heron/Crane Spitter/Spouter-fountain/pond/water garden/bird statue/accent/blue $114.75 End Date: Wednesday May-23-2012 15:04:13 PDT Bid now | Add to watch list |
 BOISE, ID ~ UNION PACIFIC DEPOT & GARDENS RPPC 1940's $12.00 End Date: Wednesday May-23-2012 15:04:16 PDT Buy It Now for only: $12.00 Buy It Now | Add to watch list |
 High Intensity Solar LED Spot light for pond landscape-water garden-submersible $198.75 End Date: Wednesday May-23-2012 15:04:18 PDT Bid now | Add to watch list |
 Lot Of 5 Daisy Kingdom Creative Collar Kits: All Harvest Garden Pattern, New $7.99 End Date: Wednesday May-23-2012 15:04:22 PDT Buy It Now for only: $10.99 Buy It Now | Bid now | Add to watch list |
 JASMINE GRIFFITH STRANGELING FAIRY POPPY GARDEN SOFT PILLOW HOME ACCENT & DECOR $15.00 End Date: Wednesday May-23-2012 15:04:22 PDT Buy It Now for only: $15.00 Buy It Now | Add to watch list |
 Honeycomb Fountain Ornament/Bubbler-patio-deck-pond-water garden-bubblers-NIB $97.50 End Date: Wednesday May-23-2012 15:04:22 PDT Bid now | Add to watch list |
 Atlanta Falcons Applique Garden / Window Flag NFL $9.99 End Date: Wednesday May-23-2012 15:04:26 PDT Buy It Now for only: $9.99 Buy It Now | Add to watch list |
 Honeycomb Fountain-patio/deck water accent-contemporary-decorative-pond-garden $97.50 End Date: Wednesday May-23-2012 15:04:26 PDT Bid now | Add to watch list |
 Wooden Bridge 5' Stained Finish Decorative Solid Wood Garden Pond Bridge New $74.95 End Date: Wednesday May-23-2012 15:04:27 PDT Buy It Now for only: $82.95 Buy It Now | Bid now | Add to watch list |
 Alberta - JASPER PARK LODGE - Rock Gardens - Taylorchrome 14 - c1950s $3.00 End Date: Wednesday May-23-2012 15:04:36 PDT Buy It Now for only: $5.00 Buy It Now | Bid now | Add to watch list |
 Iris Garden at Giverny Monet Artist 11"x14" Garden canvas print $19.99 End Date: Wednesday May-23-2012 15:04:40 PDT Buy It Now for only: $21.99 Buy It Now | Bid now | Add to watch list |
 Readers Digest ILLUSTRATED GUIDE TO GARDENING HB $2.99 End Date: Wednesday May-23-2012 15:04:40 PDT Buy It Now for only: $4.50 Buy It Now | Bid now | Add to watch list |
 Better Homes and Gardens Magazine March 1985 Vegetable Gardening $8.00 End Date: Wednesday May-23-2012 15:04:40 PDT Buy It Now for only: $8.00 Buy It Now | Add to watch list |
 100x Glow in the Dark Pebbles Stones Home Garden Decor $15.99 (1 Bid) End Date: Wednesday May-23-2012 15:04:42 PDT Bid now | Add to watch list |
 American Gardener NEW by William Cobbett $16.54 End Date: Wednesday May-23-2012 15:04:43 PDT Buy It Now for only: $16.54 Buy It Now | Add to watch list |
 Peterson Rock Gardens, Redmond Oregon Logging Wheel Vintage Postcard! $4.77 End Date: Wednesday May-23-2012 15:04:45 PDT Bid now | Add to watch list |
 Peterson Rock Gardens, Redmond Oregon on US 97 Vintage Postcard! $4.77 End Date: Wednesday May-23-2012 15:04:47 PDT Bid now | Add to watch list |
 KUKUI OIL + C.O BIGELOW Lemon Body Cream + Zen Garden Fragance Oil + Eye Pencil $10.99 End Date: Wednesday May-23-2012 15:04:54 PDT Buy It Now for only: $12.99 Buy It Now | Bid now | Add to watch list |
 Earthway 6500 High Wheel Garden Cultivator Tiller $99.99 End Date: Wednesday May-23-2012 15:04:55 PDT Bid now | Add to watch list |
 Pfaltzgraff Garden District Oil or Vinegar Bottle $7.99 End Date: Wednesday May-23-2012 15:04:58 PDT Buy It Now for only: $8.99 Buy It Now | Bid now | Add to watch list |
 Island Pond Scape Floating Planter -Medium -plants-wildlife habitat-water garden $198.85 End Date: Wednesday May-23-2012 15:05:01 PDT Bid now | Add to watch list |
 Tiling:The Know how Book - Better Homes and Gardens Mini workbook $4.95 (1 Bid) End Date: Wednesday May-23-2012 15:05:02 PDT Bid now | Add to watch list |
 Pikes Peak & Gateway to Garden of the Gods 1960s Vintage Postcard! $4.77 End Date: Wednesday May-23-2012 15:05:04 PDT Bid now | Add to watch list |
 Island Pond Scape Floating Planter-Small -water garden-wildlife habitat-koi-fish $118.50 End Date: Wednesday May-23-2012 15:05:05 PDT Bid now | Add to watch list |
 MOSQUITO, BEE, BUGS, INSECT FACE PROTECTOR HAT GREEN FISHING GARDENING HAT ALSO $7.99 End Date: Wednesday May-23-2012 15:05:06 PDT Buy It Now for only: $8.99 Buy It Now | Bid now | Add to watch list |
 Island Pond Scape FLOATING PLANTER-Water Garden- Small $118.50 End Date: Wednesday May-23-2012 15:05:07 PDT Bid now | Add to watch list |
 Snow White Discovers the Cottage Garden Estate Flag $18.99 End Date: Wednesday May-23-2012 15:05:08 PDT Buy It Now for only: $18.99 Buy It Now | Add to watch list |
 Pikes Peak from the Garden of the Gods, Colorado 1950s Vintage Postcard $4.77 End Date: Wednesday May-23-2012 15:05:09 PDT Bid now | Add to watch list |
 For Sprint LG Marquee LS855 Spring Garden Design Faceplate Phone Cover Hard Case $5.95 End Date: Wednesday May-23-2012 15:05:10 PDT Buy It Now for only: $5.95 Buy It Now | Add to watch list |
 Pikes Peak from the Garden of the Gods, Colorado Conoco Vintage Postcard $4.77 End Date: Wednesday May-23-2012 15:05:11 PDT Bid now | Add to watch list |
 Abkhazia SUKHUMI Garden VIR Sukhum Vintage postcard $11.99 End Date: Wednesday May-23-2012 15:05:15 PDT Bid now | Add to watch list |
 BRAND NEW Garden & Lawn Edger Part # 91704 $16.50 End Date: Wednesday May-23-2012 15:05:17 PDT Bid now | Add to watch list |
 Candamar Counted Cross Stitch Kit - Garden Bonnet Picture - New $0.99 End Date: Wednesday May-23-2012 15:05:19 PDT Buy It Now for only: $2.00 Buy It Now | Bid now | Add to watch list |
 The Secret Garden by Frances Hodgson Burnett 0590433466 $4.97 End Date: Wednesday May-23-2012 15:05:32 PDT Buy It Now for only: $5.47 Buy It Now | Bid now | Add to watch list |
Tips for Accountants- Hang on to Your Best Clientele
Retailers offer hot deals and superior products to secure steady patronage, but accountants and CPAs find they have to be especially resourceful to ensure their clients stick around. Looking professional with CPA websites and completing error-free returns are two smart strategies that help with client retention - but they're only the beginning. CPAs often realize they have to pick up the pace to ensure their clients don't flock to competitors. If they're not careful, they'll lose clients, forcing them to "waste" time gaining new prospects.
Here are several tips for how to retain clients.
Increase Convenience for Clients with CPA Websites and More
When the job is all about numbers, a personal feel is sometimes difficult to establish. Try the following actions to give your firm more of a human face:
- Establish an online presence. Savvy CPAs invest in CPA websites so they can offer their clients the latest in convenience, such as client portals and the ability to pay their fees online.
- Utilize social media and answer easy accounting questions on your Facebook page or blog.
- Make follow-up calls to ensure clients have no further questions, that their tax forms were processed correctly, and that their business is doing well.
- Keep small personal notes on each client. Ask about their children, their career, or their success in school next time you see them; it gives you instant likability.
Set Their Expectations
Be very careful not to promise the world to your clients. For example, if they turn in their tax materials on April 13, you don't want them to be disappointed when you need to file an extension.
That being said, you should always work to deliver more than you've promised. And if a client does turn in her documents on the 13th and you ARE able to get her return done on time, make sure she understands you've gone above and beyond for her.
Another way to exceed client expectations is with the best CPA websites. Having a fully loaded website with online payroll services, QuickBooks training and support, and a client portal is definitely a huge advantage to your clients. They may not be expecting such such convenient, time-saving tools, so this is a great way to impress them.
Clients Stick with Trustworthy Accountants
Unfortunately, many people automatically assume those who deal with financial matters are dishonest. Given this reality, accountants and CPAs have a bit of an uphill battle when it comes to establishing trust.
To combat this, never stretch the truth and always provide bad news in a gentle, straightforward manner.
Practice Prompt Communication
Firms that are difficult to contact end up losing business. When people are stressed about their finances, waiting even for half a day can make their anxiety go through the roof. Regardless of the reason, clients may be concerned that lack of contact means something is wrong.
Make it a priority to get back to clients, no matter how seemingly insignificant their question. Follow up by phone or email as soon as you can, even if it's just to report that you'll be in touch with more information later.
Be Yourself
Believe it or not, accountants can have personalities, too; in fact, it's encouraged! So if you like to tell jokes, then tell jokes. If you're more reserved, be warm and friendly, but don't force yourself to be more talkative than you feel. Not every client will see your personality as a fit for theirs, but that's okay. Conforming to the desires of every customer means you are not a match for any.
Practicing the finer points of client retention is critical for all service professionals, accountants included. CPA websites, social media, and plain old politeness are important when trying to keep clients onboard. Focus most intensely on the clients who bring in the most revenue and you should find yourself with a solid client base and a sweet revenue stream.